Cloud 9
telehealth, data and communications, connecting communities
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Welcome to cloud 9

It’s time for change


Our mission is to make mental healthcare more accessible to existing patients and the vast numbers of people who remain under served.

  • 20% of U.S. adults experience mental illness - only 8% receive care

  • Drug overdose is now the leading cause of death for persons 18-55 years old

  • Suicide is the 2nd leading cause of death for persons 10-34 years old

  • Depression is the world’s leading cause of disability

  • 77% of U.S. counties report a severe shortage of clinicians

  • Community healthcare providers and agencies have up to 50% no-show rates

  • ERs and jails have become dumping grounds for those with mental illness - U.S. spends over $30B each year routing individuals through these inappropriate and overloaded systems





701 Brazos Street
Suite 1600
Austin TX 78701


(844) Cloud9-8

General Inquiries:

Customers / Partners:


We Can Improve The System Together


Cloud 9 Telehealth Platform for Mental Healthcare


Connecting mental health and first responder teams to jointly treat individuals experiencing a mental health crisis.

  • Triage and stabilize people in crisis

  • Improve patient outcomes

  • Free up costly ER, court, and corrections resources

  • Coordinate and deliver continuity of care after crisis is settled

  • Involve community, friends and family as patient’s support team

  • Reduce the stigma of mental illness


Connecting community mental health teams to their patients for sustainable treatment and engagement.

  • Improve access to comprehensive mental healthcare

  • Reduce no-show rates

  • Coordinate data, communications and care across care teams, friends and family

  • Monitor and improve clinical outcomes

  • Address symptom flare-ups and prevent acute crisis situations

  • Reduce the stigma of mental illness

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This gives deputies one more tool so they can better triage the situation that’s happening out in the field, based on the symptoms they are seeing, and have a medical professional be able to give them guidance.
— Sheriff Ed Gonzalez, Harris County
I reassured the deputy it was OK not to involuntarily transport the patient to an ER. I helped verbally de-escalate the patient and adjusted her medication to reduce suffering on the spot, and prevented a dehumanizing, unnecessary stay in an ER.
— Dr. Flavio Casoy, Psychiatrist
If you’re recovering or trying to make progress, this is a really good app. You’re never left wanting. You can schedule a time every week. It is very user friendly. Especially for people with transportation issues, having the app is a life changer.
— Dee, patient with depression
This program has a lot of potential. It can help people access mental health treatment and keep people out of settings that they don’t need to be in.
— Greg Hansch, National Alliance on mental illness


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